Returns & Exchanges
RETURNS/EXCHANGES
Our policy lasts 30 days. If 30 days have gone by since your purchase, we can’t offer you a refund or exchange, unfortunately.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Defective or damaged products may be exchanged.
If you need to return or exchange your item(s), please reach out to us via:
- Sending us an email at hello@hfs.store
- Reaching out to us via our on-site chat.
Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.
DAMAGED GOODS
If your product arrives damaged, please reply to your order confirmation email with pictures of your damaged goods and we will replace the damaged item(s).
To complete your return, we require a receipt or proof of purchase.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.
WE ARE FIVE GUYS WHO LIKE TO GET TOGETHER FOR LUNCH ONCE A WEEK AND TALK ABOUT OUR LIVES. AND WE USE HOT SAUCE. SO, WE THOUGHT, WHY NOT MAKE OUR OWN INSTEAD OF EATING THE GARBAGE PROVIDED BY THE RESTAURANT?
FURTHER...
MEET JOHNNY: JOHNNY DRINKS 5 SHOTS OF ESPRESSO IN HIS ICED COFFEE AND RUNS A THOUSAND BUSINESSES. THEY MAY OR MAY NOT KNOW HIM BY FIRST NAME IN LAS VEGAS.
MEET ANDREW: ANDREW DESIGNED ALL THIS SH!T AND DOESN'T WANT ANYTHING ELSE IN HIS BIO.
MEET JAMIE: JAMIE IS THE SMARTEST ONE AND IN BETTER SHAPE THAN THE OTHERS. WE THINK HE REALLY HAS HIS SHIT TOGETHER.
MEET ELIJAH: ELIJAH HAS A TATTOO ON HIS CHEST BIGGER THAN YOUR OVEN DOOR. ACTUALLY, THERE IS NOT MUCH SKIN LEFT NOT INKED. LIKE JAMIE, HE IS SMART BUT UNLIKE JAMIE, HAS LONG HAIR. AND THE TATTOOS.
MEET TREY: TREY WAS A PROFESSIONAL MASCOT AND WROTE A BOOK ABOUT LOVE OF ALL THINGS. HE ALSO BUILT PARTY BUSES MADE WITH FAKE FUR AND WAS ATTACKED BY THREE CHIMPANZEES IN ZAMBIA. IDIOT.
WITH A PASSION FOR HOT SAUCE AND A RECKLESS ABANDON OF SANITY, WE CREATED THIS SAUCE FOR YOU BECAUSE YOU ARE DIFFERENT LIKE US.
ENJOY THE SAUCE BUT MORE IMPORTANTLY, ENJOY YOUR F*CKING LIFE.
